Our 11 Step Process

Step 1: Pre-Inspection
Every great carpet cleaning starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern.  He will also advise you of any possible permanent staining.

Step 2: Pre-Vacuum
If needed, your carpet will be pre-vacuumed to remove bonded dry soil. This is in addition to the vacuuming that takes place throughout the entire cleaning process.

Step 3: Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces such as; beds, dressers, entertainment centers, china cabinets and other liability prone items are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs as needed.

Step 4: Pre-Condition & Pre-Spot Treatment
Traffic areas and spots are pre-treated for more effective soil and spot removal.

Step 5: Pre-Groom
Your carpet will be pre-groomed with a carpet groomer (depends on the soil level) to further loosen traffic area soiling.

Step 6: Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process will thoroughly rinse the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. We rinse with specially treated water at temperatures ranging between 60-250 degrees depending on the fiber content and soiling condition. This step also improves your air quality by removing the pollens, pollutants, and dust mites, etc. from the carpet.

Step 7: Neutralize
Every carpet that we clean is rinsed with a PH balanced product so that there is never a sticky residue left behind. (This is a very important step that is often overlooked by other cleaners).

Step 8: Post Spot Treatment
If any spots are not removed during the cleaning process, specialty-spotting techniques are employed after a thorough cleaning.  Additional charges may apply.

Step 9: Carpet Protection (optional but recommended)
Carpets protected last longer, clean up easier and stay clean longer.

Step 10: Speed Dry
High velocity air movers will be placed in the room to speed dry the carpet.
(When needed)

Step 11: Post Grooming
The carpet pile is set in up position for faster drying and a better visual appeal when carpet protection has been applied.